Privacy Policy

SmartCockpit attaches great importance to the protection of personal data and the respect of the privacy of its users, partners and customers. This Privacy Policy outlines how smartcockpit (“we,” “our,” “us”) collects, uses, and protects your personal information, in accordance with the Federal Act on Data Protection (FADP) and the General Data Protection Regulation (GDPR) if applicable. It also outlines your rights and choices with respect to your personal information.

  1. Information We Collect

We collect the following types of personal information from you when you use our website or services:

  • Contact Information: We collect your name, email address, phone number, and other contact information when you register for our services, request information, or contact us for support.
  • Account Information: We collect information about your SmartCockpit account, including your username and password, billing information, and account preferences.
  • Usage Information: We collect information about how you use our website and services, including your IP address, browser type, operating system, and pages viewed.
  • Cookies: We use cookies and similar technologies to collect information about your preferences and browsing activities.
  1. How We Use Your Information

We use your personal information for the following purposes:

  • To provide our services to you and communicate with you about your account.
  • To improve our services and customize your experience.
  • To send you marketing communications, with your consent.
  • To comply with legal obligations.

We process your personal data on the following legal bases:

  • Performance of a contract (Article 6(1)(b) of the GDPR);
  • Prior consent (Article 6(1)(a) of the GDPR);
    Compliance with a legal obligation (Article 6(1)(c) of the GDPR);
  • Legitimate interest (Article 6(1)(f) of the GDPR).

 

The personal data of European residents may be transferred to Switzerland, which is recognized by the European Commission as providing an adequate level of protection. When data is transferred to third countries, we use standard contractual clauses to ensure its security.

  1. How We Share Your Information

We share your personal information with the following parties:

  • Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as hosting, analytics, and payment processing.
  • Business Partners: We may share your personal information with our business partners, such as software integrators or resellers, to provide you with relevant services or promotions.
  • Legal Obligations: We may disclose your personal information to comply with applicable laws, regulations, or legal process.
  1. Your Rights and Choices

You have the following rights with respect to your personal information:

  • Access: You have the right to request access to your personal information.
  • Rectification: You have the right to request that we correct or update your personal information.
  • Erasure: You have the right to request that we delete your personal information.
  • Object: You have the right to object to the processing of your personal information.
  • Restrict: You have the right to request that we restrict the processing of your personal information. (art. 18 of the GDPR)
  • Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format. (art. 20 of the GDPR)
  • Right to withdraw consent (Article 7(3) of the GDPR);

You can exercise these rights by contacting us at contact@smartcockpit.com.

You can also lodge a complaint with the relevant supervisory authority in your country of residence.

For Swiss residents, it is the Federal Data Protection and Information Commissioner (FDPIC)

  1. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes for which it was collected, unless there is a legal obligation to keep it for longer.

  1. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, disclosure or destruction.

  1. Cookies and similar technologies

We use cookies to improve your experience on our website. You can set your preferences.

8. Updates to this Privacy Policy

We reserve the right to change this Privacy Policy at any time. The most recent version will always be available on our website. We invite you to consult it regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@smartcockpit.com.

Date of Last Revision: 04-05-2023