By implementing smartcockpit, the airport has been able to replace dozens of Excel files and to have a single solution to manage the entire audit workflow.

The auditor can now make his or her observations for every chapter, identify the needed recommendations, request a specific person or department to define a corrective action plan within a set timeframe and follow the implementation of the decision until the case is closed. The auditor can also ensure audits are conducted in a homogeneous way across all audit items.

The smartcockpit platform is also used by the airport security division management team to support their decision-making process for all its departments such as instruction, steering, quality, finance and to measure the performance (SLAs) of its key services’ providers.