Managing SLA with smartcockpit

Managing SLA with smartcockpit

When taking on a new outsourcing contract, companies that want to manage their SLA are facing many challenges. The first and most important one is the lack of knowledge on what KPIs to choose in order to effectively manage the business and how to setup the relations...

Energize Your Business Meetings

The Meeting Dilemma We have all sat in those meetings where the discussion feels like it is going around in circles with no end in sight. There probably won’t be any decisions made and most staff will leave more annoyed than they were before. You can probably imagine...